Shipping Policy

Order Processing:

  • Orders are processed within 2-3 business days (excluding weekends and holidays) after payment is received.
  • You will receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery:

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:
    • Standard Shipping: 5-10 business days
    • Expedited Shipping: 2-5 business days
    • International Shipping: 10-20 business days (customs clearance may affect delivery times)
  • Bootcamp Survival is not responsible for delays due to carrier issues, weather conditions, or customs.

Lost or Stolen Packages:

  • If your order is lost in transit, please contact us at [Insert Contact Email] with your order details.
  • We are not responsible for stolen packages once marked as delivered. Please ensure a secure delivery location.

Return & Refund Policy

Eligibility for Returns:

  • We accept returns on unused, unopened items in their original packaging within 30 days of delivery.
  • Digital products (e-books, courses, and downloads) are non-refundable.
  • Custom or personalized items are non-returnable unless defective.

How to Initiate a Return:

  1. Contact us at [Insert Contact Email] with your order number and reason for the return.
  2. If eligible, we will provide return instructions, including the return address.
  3. Ship the item back within 7 days of receiving return instructions. Customers are responsible for return shipping costs.

Refunds & Processing:

  • Refunds are issued to the original payment method within 5-7 business days of receiving and inspecting the returned item.
  • Shipping fees are non-refundable.
  • If the item is damaged, missing parts, or not in its original condition, only a partial refund may be issued.

Exchanges:

  • If you received a defective or damaged item, please contact us within 7 days of delivery for a replacement.
  • Exchanges are only available for the same item and are subject to availability.

Contact Us
For any shipping or return inquiries, please reach out to us:

Bootcamp Survival
123 Survival Way
Wilderness City, XX 99999
Phone: (555) 123-4567
Email: contactus@bootcampsurvival.com

By placing an order with Bootcamp Survival, you acknowledge and agree to this Shipping & Return Policy.